Does your organisation need to adopt and become certificated to ISO20000?
ISO20000 is the international IT Service Management standard that enables IT organisations to ensure that their IT service management processes are fully aligned with the needs of the business. Based on ITIL best practice, this standard helps organisations benchmark how they measure service levels, assess their performance and demonstrate how they do so to their customers and prospects.
However, as a busy Service Management professional, how can you find the time and resources to help your organisation achieve ISO20000 certification?
The ISO20000 Practitioner Certificate training course is designed to provide delegates with a comprehensive & practical guide to the design and implementation of an ISO20000 management system AND an industry recognised qualification awarded by APMG International. This 3-day classroom session is delivered by Dr Geoff Harmer who is an accredited lecturer for ITIL with the Information Systems Examination Board (ISEB), for COBIT with ISACA and for ISO20000 with APMG (formerly itSMF).
|ISO/IEC 20000 Practitioner Certificate Course
13-15 June 2012 in London
3 Days Training for Less Than £600
To help you manage your precious training budget and engage with ISO20000 as soon as possible, we are delighted to announce that for our 13-15th June session, we can offer you this 3-day training course for a special discounted price of just £556.50 + VAT. That’s a 30% discount on our usual price, which already has £100 off!
If you are not ready to attend this training course but still committed to ISO20000 compliance, we recommend that you purchase the ISO20000 Implementation Suite which includes copies of the standards, key implementation guides and our unique ITSM, ITIL & ISO/IEC 20000 Implementation Documentation Toolkit.
Ensure that your organisation becomes compliant to ISO20000 …