With the Olympic torch arriving in the UK last Friday and currently making its way around the country, it brings home the fact that the 2012 Olympic Games are only 65 days away.
But how will the Olympics affect your business, and in particular, your Service Desk?
Most probably, you will experience a down-time in running your service desk throughout the Olympics. Most customers, clients and even some of your employees will take time off to watch the games which will mean business will be slow.
But as a Service Desk who implements IT Service Management best practices, you need to be prepared for every eventuality. You need to ensure maintainability and continuity of services and be prepared for disruptions.
The APMG accredited ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit will help you implement the best practices of ITIL and IT Service Management, whilst making ISO 20000 certification easily achievable. And until Friday 25th May, we are offering the Olympics 2012 Continuity & Security Policy and Checklist free with this toolkit.
|ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit (Download)
Buy this toolkit before May 25th and receive the Olympics 2012 Continuity & Security Policy and Checklist free.
Successfully prepare your service desk for the Olympics.