How to prepare for your ITIL Foundation exam

Taking your ITIL Foundation exam can be a daunting process, which is why preparation is the key to success. If you’re not prepared, if you haven’t revised and if you haven’t taken key steps to coach yourself for the exam, then achieving certification can be a real struggle.

To prepare yourself for the ITIl Foundation exam, there are a number of routes to take. No single one is the ‘right’ option; you just have to decide what the ‘right’ option is for you.

ITIL Foundation Books

If you find studying from  a book easier, then there are a number of great titles to be used as study guides.

  • Passing Your ITIL Foundation Exam, Second Edition is the official ITIL v3 foundation study aid. This exam guide provides an overview of the purpose, objectives, and format of the ITIL Version 3 Foundation examination and a mock exam with answers, strengthening your knowledge.
  • IT Service Management Foundation Practice Questions: For ITIL V3 Foundation Exam Candidates. This guide provides comprehensive ITILv3 Foundation exam questions which allow you to practice prior to taking the actual exam. Each question is accompanied by an answer as well as key learning points, that should you get the question wrong you learn from the mistake.

Save money and buy our ITIL v3 Foundation Exam Starter Kit, which contains 4 key titles to help you pass your ITIL Foundation Exam:

ITILv3 Foundation Exam Starter Kit contains all the essential revision aids and best books for passing the ITIL v3 Foundation exam.

ITIL Foundation Distance Learning

If you would prefer a more interactive route than books and simply don’t have the time to attend classroom based learning, then try our distance learning courses. As CD-ROM based, they will be able to fit around your needs, meaning you can study at a place and time that suits you.

  • ITIL Foundation Computer Based Training Course is an officially accredited course by the APMG for those wanting to study for the ITIL V3 Foundation Exam. It includes a mock exam, pocket guide  supporting manual and ITIL trainers on telephone and email support if you have any questions. This flexible computer based training also includes the ITIL V3 Foundation exam fee, meaning you can book your exam at one of hundreds of test centres worldwide.
  • ITIL Foundation Exam Primer (ITILv3, Single-User, CD-ROM) provides multiple practice questions in a mock exam format, allowing you to practice and hone your ITIL Foundation knowledge prior to taking the exam.

Don’t struggle in silence – chose one of the above methods to help you prepare for your ITIL v3 Foundation Exam!


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  1. Dorothy Livecchi 7th September 2011
  2. Parvez 27th October 2011
  3. Melanie Watson 28th October 2011