How-to interpret and apply of the ISO20000 Standard within an organisation

Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course

Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course17-19 November 2010 in London.

This outstanding London training course – delivered by IT Governance’s own expert trainers – prepares the IT practitioner or ISO20000 project manager to implement ISO/IEC 20000 in an organisation. It covers the interpretation and application of the ISO/IEC 20000 Standard. It has a wider scope than the Certificated Auditor training course and is therefore ideal for all IT(SM) consultants who wish to assist organisations prepare for audit/certification to ISO20000. This course leads to the itSMF-accredited Consultant Certificate; the exam is administered on the final day of the course.

Unique Features – NO other ISO20000 course provider can match us!

  1. This course comes with the unique IT Governance ‘PASS THE COURSE GUARANTEE’ – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free!
  2. All delegates receive a free copy of:
  3. We make copies of both parts of ISO/IEC 20000 available for use during the course (and you can purchase your own copies directly from us when you’re ready);
  4. Comfortable training location, enjoyable meals and refreshments;
  5. Highly competitive pricing!
  6. The exam fee is included in the price – there are no hidden extras.

The trainer was excellent, perfect pace & content

Cheryl Kennedy – Barclaycard

Book today to guarantee your place!

Book Online or phone 0845 070 1750 today!