When organisations look to initiate a GDPR compliance programme, the ‘people’ factor is often overlooked. Yet staff awareness and education are key components of any organisation’s GDPR compliance framework.
Without an effective staff awareness programme, your organisation runs the risk of breaching the Regulation, which can have serious consequences.
And, with recent reports indicating that one of the biggest cyber security threats is inside your organisation, there’s never been a better time to ensure your organisation has an effective GDPR staff awareness training programme in place.
To help you get started with your GDPR staff awareness training, we’ve highlighted our top seven tips for ensuring your programme is a success.
How to deliver staff awareness training – seven top tips
1) Consider your requirements
When it comes to staff awareness, the ‘one-size-fits-all’ approach isn’t appropriate for all organisations. For your staff awareness training programme to succeed, you’ll need to first consider the diverse needs and culture of your business and tailor the training accordingly.
2) Set metrics for success
Before you implement a staff awareness programme, you need to ensure it can succeed and decide how to measure that success. This means you must decide on the metrics you will use and take measurements to determine a benchmark before you start.
3) Be thorough
Staff awareness training for the GDPR does not mean simply briefing your employees about the Regulation. Instead, it should comprise a thorough programme that ensures all employees understand your organisation’s practices and procedures for processing personal data.
4) Engage your staff
Engaging staff training is critical to your programme’s success. Incorporating thought-provoking activities will give your staff a clear understanding of the key changes introduced by the GDPR and the requirements that will affect their day-to-day work.
A common technique to make security awareness programmes more engaging for participants is ‘gamification’, which uses behavioural motivators taken from games such as rewards, competition and loss aversion.
5) Focus on behaviour, not knowledge
To change their behaviour, employees need to understand how the content applies to them in their everyday roles.
To bridge the gap between knowing and doing, it’s essential to provide your staff with context for what they are learning and realistic examples they can follow. Doing so will help foster a much-needed cultural shift in which security becomes a part of everyday operations.
6) Time it right
There may be an urgent need to train your workforce, but this doesn’t mean your awareness programme should be deployed in haste. Instead, consider a phased rollout, allowing you to meet some immediate requirements, after which you can refine and improve the programme.
7) Play the long game
For long-term success, your staff awareness programme should be an ongoing process that begins at induction and is reinforced by regular updates throughout the year and/or whenever staff-related security incidents occur.
Try our GDPR game
Another great way to boost your staff awareness training programme is to approach lessons in a fun, engaging way.
Our GDPR Challenge E-learning Game does just that, adding a competitive element to information security training.
Test your employees’ knowledge of the GDPR with this fun exercise that comes complete with a leaderboard, so you can see who has the bragging rights in your office.