FREE ITIL® White Paper Now Available To Download!

ITIL (IT Infrastructure Library) is the most widely accepted approach to IT service management in Europe, and indeed the world. It is a very important part of IT governance and the relationship between ITIL and ISO/IEC 20000 is critical for organisations attempting to implement a working IT governance framework.

ITIL is a set of best practices for, and is at the heart of, IT service management.

You can now download our FREE ITIL white paper which provides information on ITIL, IT Service Management (ITSM), certification and the ISO/IEC 20000 standard.

Download our FREE ITIL white paper today!


ITIL White Paper – includes:

ITIL White Paper
  • Introduction to ITIL and IT Service Management
  • What makes up the ITIL library today?
  • Benefits of ITIL
  • Information on ITIL V3 and the 2011 ITIL updates
  • ITIL certification – foundation and intermediate
  • ISO/IEC 20000

Download our FREE ITIL white paper today!

For more information on ITIL, read some of our popular blog posts:

Download our FREE ITIL white paper today!

ITIL Countdown – 8 days to go!
The countdown continues until the ITIL 2011 updates will be released on 29th July. To ensure immediate dispatch upon release:
Pre-order your copy now!