Free ITIL video with the ITIL (2011) Lifecycle Publication Suite

Available until the end of this month, the ‘ITIL Lite: A Road Map to Partial or Full ITIL Implementation’ video is available to download for free with the ITIL (2011) Lifecycle Publication Suite.

This ITIL Lifecycle Suite (2011) – contains all 5 core updated titles:

  • ITIL Lifecycle Suite
  • Published by OGC
  • Contains all 5 core updated titles including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
  • Save €144 by buying this set of books together

Don’t miss out on this fantastic offer!

ITIL (2011) Lifecycle Publication Suite ITIL (2011) Lifecycle Publication Suite

RRP: €490.00
Price: €346.00
You Save: €144.00

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Buy Now

Buy this suite before Thursday 31st May 2012 and download Malcolm Fry’s ‘ITIL Lite: A Road Map to Partial or Full ITIL Implementation’ video for FREE!

     

The ITIL video, presented by ITIL expert Malcolm Fry, will take you through:

  • ITIL Lite best approach
  • Components
  • The Key Stages
  • Action, Influencing, Resourcing and Underpinning Components
  • Bare Necessities
  • Service Support, Delivery and Lifecycle Approach
  • ITIL – Process Maturity Framework
  • Gap Analysis Closure Plan
  • Managing the Action Plan

Take advantage of this great offer when buying the ITIL (2011) Lifecycle Publication Suite.

Buy this suite before Thursday 31st May 2012 and download Malcolm Fry’s ‘ITIL Lite: A Road Map to Partial or Full ITIL Implementation’ video for FREE!

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