Available until the end of this month, the ‘ITIL Lite: A Road Map to Partial or Full ITIL Implementation’ video is available to download for free with the ITIL (2011) Lifecycle Publication Suite.
This ITIL Lifecycle Suite (2011) – contains all 5 core updated titles:
- ITIL Lifecycle Suite
- Published by OGC
- Contains all 5 core updated titles including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
- Save €144 by buying this set of books together
|ITIL (2011) Lifecycle Publication Suite
Buy this suite before Thursday 31st May 2012 and download Malcolm Fry’s ‘ITIL Lite: A Road Map to Partial or Full ITIL Implementation’ video for FREE!
The ITIL video, presented by ITIL expert Malcolm Fry, will take you through:
- ITIL Lite best approach
- The Key Stages
- Action, Influencing, Resourcing and Underpinning Components
- Bare Necessities
- Service Support, Delivery and Lifecycle Approach
- ITIL – Process Maturity Framework
- Gap Analysis Closure Plan
- Managing the Action Plan
Take advantage of this great offer when buying the ITIL (2011) Lifecycle Publication Suite.
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