Facebook, LinkedIn, MySpace, Twitter & YouTube – these are the world’s most popular sites for people to share information, socialise and just hang out together, electronically. Blogging, Instant Messaging and Skype all play a significant role in enabling people to keep in touch with one another, wherever they are in the world.
Social media is, for many organisations, a critical part of how they speak to customers, partners and stakeholders; for others, social media is a dangerous distraction.
|Dealing effectively with social media requires a joined-up approach that is aligned with the objectives and risk appetite of the business – a governance approach.
The ITG Social Media Governance toolkit contains a comprehensive suite of documents and templates that will help you develop, implement, monitor and improve social media activities across your organisation.
Comprehensive Suite of Documents and Tools for Social Media Governance
The ITG Social Media Governance Toolkit contains a comprehensive suite of documents and templates that will help you develop, implement, monitor and improve social media activities across your organisation.
The documents in this Social Media Governance Toolkit fall into three groups:
- Documents for creating a social media governance framework, including a comprehensive social media policy that draws on established best practice and can be adapted for almost any circumstances, plus roles & responsibilities, communications & training, and metrics & monitoring;
- Documents that help embed crucial controls around social media, including an acceptable use agreement, template for legal guidance, branding & corporate style guide;
- Operational Guidelines that set out best practice for social media activity, including guidelines for internet postings, blogging, Facebook, LinkedIn, Twitter and YouTube.
Social Media and Information Security
Uniquely, this social media governance toolkit also links to the best practice information security controls contained in ISO/IEC 27001 and, while it is a standalone product, it is also designed to integrate (if desired) with other ITGP toolkits, specifically the SharePoint Governance Toolkit and the ISO27001 ISMS Documentation Toolkit.
Manage Social Media in your organisation