Ian Clayton explains the ITIL 2011 publications in a new set of videos, exclusively for IT Governance. You can view these videos on our YouTube channel: www.youtube.com/ITGovernanceLtd
|Exclusive ITIL 2011 update videos
by Ian Clayton
The 5 videos are written and presented by Ian, author of USMBOK and world-renowned ITSM professional. Each video depicts the significant changes, gaps and important enhancements of the latest updates.