Essential itSMF Book Suite

This itSMF Book Suite contains the most recent service management best practice guides, all in one bundle.

  • Latest (autumn/winter 2011) itSMF International books
  • Written by authoritative figures such as Sharon Taylor, Robert Falkowitz, Ian Salvage and Karen Ferris
  • Includes up-to-date information on best practice for service management

 

Topics covered include, ‘Principles and practice of IT service management (ITSM)’, ‘ITSM tools – selection and implementation’ and ‘Green service management’.

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itSMF Book Suite itSMF Book Suite

RRP: €126.40
Price: €119.95
You Save: €6.45

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The books included in this bundle are as follows:

 

Order this suite of best practice guidance today! >>