Now is the time to consider your own development plans through 2011 and procure the training materials that will help you achieve your goals.
ITIL is supported by a comprehensive certification scheme for professionals. You can see an interactive diagram of the qualification structure on our website.
The ITIL Foundation certificate is the introductory qualification for IT service management according to ITIL. The Foundation syllabus covers the terminology, processes and concepts of ITIL, giving those who attend a Foundation course a good grounding in the ITIL principles.
The Intermediate qualifications assess an individuals ability to assess and apply the concepts of ITIL. The qualifications are organised around Lifeycle Stream and Service Lifecycle.
Order the ITIL Complete Certification Kit today, and succeed with your ITILv3 Foundation and Intermediate studies.
Foundation Products Included:
- Passing Your ITIL Foundation Exam, Second Edition (Softcover)
- ITIL V3 Foundation Handbook, Second Edition – ‘Little ITIL'(Softcover)
- IT Service Management Foundation Practice Questions: For ITIL V3 Foundation Exam Candidates (Softcover)
- ITIL Foundation Pocket Guide
- ITILv3 Foundation Exam Fee (Voucher)
Intermediate Products Included:
- Passing Your ITIL Intermediate Exam (ITILv3) (Softcover)
- ITIL: Key Element Guide Suite (5 x Softcover Pocketbooks)