Calling all ITSM Professionals: Can we help you?

 

  • Do you want to be able to implement ISO 20000 into any organisation?
  • Do you want to know the ins and outs of the ISO 20000 standard?
  • Do you want the APMG-accredited ISO 20000 Practitioner Certificate?

If you answered yes to any of these questions above, and you hold the ISO 20000 Foundation Certificate or the ITIL® Foundation certificate, then take a look at our ISO/IEC 20000 Practitioner Course.

This is the next natural step for you to take in your career. This 3-day course is ideal for all IT(SM) consultants who wish to assist organisations when preparing for audit/certification to ISO/IEC 20000.

This 3-day training covers the interpretation and application of the ISO/IEC 20000 Standard and enables practitioners to develop the Service Management capability of an organisation and assess its readiness for certification.

It has a highly practical focus and enables delegates to be immediately effective in any ISO/IEC 20000 project.

Book on the February course date and save 30%! >>

ISO/IEC 20000 Practitioner Certificate Course, in London ISO/IEC 20000 Practitioner Certificate Course, in London
27th-29th February 2012

RRP: £795.00
Price: £556.50
You Save: £238.50 (30%)

Learn more

Buy Now

Book on the February course date and save 30%!

     
ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit (Download)
ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit (Download)

Learn more

Buy Now

ISO20000 (ISO 20000) Both Main Parts (Download)
ISO20000 (ISO 20000) Both Main Parts (Download)

Learn more

Buy Now

Implementing Service Quality based on ISO/IEC 20000 (Soft Cover)
Implementing Service Quality based on ISO/IEC 20000 (Soft Cover)

Learn more

Buy Now