ITIL is considered as best practice for IT service management. It has a focus on the end user, rather than on technology. Organisations who adopt ITIL best practice will benefit in many ways including:
- Increased service levels to customers, which in turn can help you win new business
- More efficient processes, which can save you time and money.
As the five core titles, that make up the ITIL Library, reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Access the entire Library in a format that works for your organisation:
|The five titles, which are designed to be read together, includes:
And are available in the following formats:
If you are implementing ITIL within your organisation and want to purchase the complete set of the five core publications, the ITILv3 Lifecycle Publication Suite is available for immediate worldwide despatch, download or logon.
Buy the ITIL Lifecycle Publication Suite today and save 29% (£126) against the cost of purchasing all the titles individually.