Suffering a data breach is never pleasant, but, with threats increasing, it’s something you need to prepare your business for.
Read these top tips from Michael Krausz, author of Managing Information Security Breaches – Studies from real life.
1. Ask questions
What has happened? What is affected? When did it happen? Where did it happen? Why did it happen? What is the extent of the damage?
2. Establish a team
It’s really important for you to establish a task force to cope with the breach. Install a team of senior management and relevant internal experts to cope with the situation.
3. Seek a resolution
Trying to get a handle on the breach should be your first priority. Try to abstain from blaming anyone until you know the full facts.
4. Establish lessons learned
It may well be the case that no more lessons can be learned, but some breaches do leave room for survival. So, from quite early on in the process of recovering from an incident, try to establish what needs to be learned to stop a similar incident occurring.
5. Get PR involved
Get your PR team involved early on so that they can prepare for interviews, public statements and responses to negative media reports.
6. Be prepared
Although it’s better said in hindsight, it’s always best to be prepared. Run paper-based or real-life emergency exercises from time to time and develop a well-trained security team.
Book of the month
To help you implement the tactics for treating data breaches and what you can do to avoid suffering a similar fate, take a look at our book of the month Managing Information Security Breaches – Studies from real life, by Michael Krausz.
This thought-provoking guide details how breaches can be treated and the direction you should take if you’ve been affected. Buy your copy now and save 10%.