This outstanding ISO/IEC 20000 Practitioner Certificate Training Course prepares the IT practitioner or ISO20000 project manager to implement ISO/IEC 20000 in an organisation.
“…excellent trainer, perfect pace & content.”
Cheryl Kennedy, Barclaycard
This 3-day training covers the interpretation and application of the ISO/IEC 20000 Standard and enables practitioners to develop the Service Management capability of an organisation and assess its readiness for certification.
|ISO/IEC 20000 Practitioner Certificate Course, in London
27 – 29 February 2012
This course comes with the unique IT Governance ‘Pass the Course Guarantee’ – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free!