Pass the ITIL Foundation examination in just two days
ITIL 2011 is globally recognised as the best practice for effective IT service management in any organisation. The must-have entry-level qualification is the ITIL
Foundation certificate, which is awarded to candidates who pass a written or
With traditional ITIL Foundation courses taking up to three days to complete, many people are unable to find the time and budget to attend classroom courses. The ITIL Foundation (2 Day) course trims the fat, delivering the key facts on ITIL 2011 terminology, structure and concepts, and provides essential preparation for the included EXIN exam.
Please note that the cost of the course includes full exam registration and admin with a value of £210 + VAT if purchased separately.
To support the learning objectives of this course, all delegates will receive a free and complimentary copy of the following IT Governance Publishing textbook:
ITIL® Foundation Essentials
Save time and money – one day shorter than other courses at the lowest cost anywhere.
“I needed ITIL Foundation to apply for my first IT job as a helpdesk support assistant. The course was intense but despite my IT background (virtually none), I am very pleased to report that I passed first time with 76%.”
What will you learn?
- Understand service management as a practice.
- Outline and purpose of the ITIL service lifecycle.
- Key ITIL principles, models and definitions.
- Awareness of selected processes, functions and roles.
- Recommended technology and architecture.
- The importance of ITIL competence and training.
- Preparation and practice for the ITIL Foundation examination.
There are no formal entry requirements.
Who should attend this course?
People who require a basic understanding of the ITIL framework and the ITIL Foundation qualification.
IT professionals working within an organisation that has adopted ITIL, and who need to be informed about and contribute to an ongoing service improvement programme.
The ITIL Foundation (2 Day) training course includes the ITIL Foundation examination, which is composed of 40 multiple-choice questions. The exam lasts 60 minutes and the pass mark is 65% (26/40 questions). Successful candidates are directly awarded their certificate by the examination institute,
This course is non-residential, but we can help you to find a hotel close to the training venue if you require. Simply drop us an email after you book. Our superb training support team will find the solution most suitable for your needs.
The course also includes
- Lunch and refreshments
- Full course materials (digital copy provided as PDF file)
- Free copy of the ITIL® Foundation Essentials textbook
- Registration and admin for ITIL Foundation examination
- Certificate of attendance
How to book
Simply book online to receive your booking confirmation and full joining instructions within 48 hours.
We accept purchase orders from local authorities, government departments and other public-sector organisations, and will consider account facilities for large corporate customers. See our payment options page for details.
All bookings are subject to our terms and conditions.
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