Receive unlimited software updates and technical support for setting up and operating vsRisk.
vsRisk Standalone does not include a free 12-month Support and Update licence (S&U), but vsRisk Multi-user does.
A new invoice will be raised each year to renew the annual licence so you continue to benefit from product updates and unlimited technical support.
By purchasing this Support & Upgrade contract, you avoid having to pay for individual support tickets, which are charged at £70+VAT each.
Free updates refer to variants of existing versions, e.g. version 2.3 to version 2.4. Free updates exclude upgrades to new editions or new versions. The following are not included in the free updates offer: upgrades to a new edition (e.g. from Standalone to Multi-user), or upgrades to a new version (e.g. from version 2.3 to version 3).
Professional advice on constructing and carrying out a risk assessment is not included. Our consultancy team can provide such advice on a separate basis.
Customers with software versions older than the last two versions will be required to purchase a brand new version of vsRisk Standalone or Multi-user if they would like to migrate their data to the latest version of vsRisk.
vsRisk Network-enabled has now been discontinued, but existing customers will still receive full support and software updates for this version.
For sales-related queries or to update your software:
Please contact our service centre.
For technical support queries:
Please contact our support team..
Annual licence fee and direct debit option
A direct debit facility is available to customers with UK bank accounts.
Please contact us for a direct debit form >>
- Supports Windows Vista and above
- Supports Windows 8 and Windows 10
- Microsoft Excel for reporting and imports
- Multi-user requires MS SQL2008 R2 SP2 or above
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