ITIL 2011: Service Strategy - (Online Access, 1 Year Licence Period) Multiuser Licence

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Buy a multiuser licence to ITIL 2011^®: Service Strategy today!

Now you can gain multiuser access to the ITIL 2011 title Service Strategy by purchasing a multiuser licence. If you have an ITSM team that needs access to this title, a multiuser licence is often a very cost-effective way of doing so.

ITIL Service Strategy provides guidance on how to design, develop, and implement service management, not only as an organisational capability but also as a strategic asset. Guidance is provided on the principles underpinning the practice of service management. This guidance is useful for developing service management policies, guidelines and processes across the ITIL Service Lifecycle.

Service Strategy guidance is useful in the context of Service Design, Service Transition, Service Operation, and Continual Service Improvement. Topics covered in Service Strategy include:

The development of markets
Internal and external
Service assets
Service Catalogue
Implementation of strategy through the ITIL Service Lifecycle
Financial Management,
Service Portfolio Management
Organisational Development
Strategic Risks

Save over £800 compared to purchasing individual multiuser licences for each ITIL title by buying a multiuser licence to all five core ITIL titles in one – buy an ITIL Lifecycle Publication Suite Multiuser Licence today!

Explanation of Concurrent Multiuser Licences:

A concurrent multiuser licence enables a number of people to simultaneously access the full range of ITIL material in its full online format. Multiuser access to the material is by IP authentication, password and username, or referral link (read more about multiuser access) and this means that any person accessing the material using these methods will be able to do so – up to the maximum number of simultaneous users permitted by your licence. As all users of ITIL material within an organisation do not necessarily need to access it simultaneously, a multiuser licence can be a very cost-effective option. A licence covering one concurrent user, for example, may support between 10 and 15 users inside your organisation, depending on the frequency and timing of each user’s access of the material.

You can purchase a multiuser licence by selecting the appropriate amount of users to be covered by the licence in the in the drop-down box above.

We can (and often do) supply multiuser licences for larger organisations that may need hundreds of staff to access the material – please contact us for a price and any specific information you may need in considering this purchase.

Acknowledgement of OGC Copyrights.

Please select in the box above how many users you would like the licence to cover.

Buy a multiuser licence and gain a cost-effective solution for each of your members of staff to access the official content - buy now!

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