Today's organisations require Business Analysts who can extend themselves beyond their conventional role of merely eliciting requirements. They require people who can undertake the requirements engineering process from elicitation to validation and retain ownership of requirements through implementation and testing.
This course develops the skills needed to work with requirements stakeholders to ensure that the requirements satisfy their various perspectives and that any conflicts are negotiated to a position of consensus. Delegates will also learn how to work with stakeholders and other requirements actors to ensure the requirements are complete, unambiguous, realistic and testable
At the end of the course delegates can sit an examination to attain the ISEB Business Systems Development certificate in Requirements Engineering.
This is an intensive three-day course with a combination of lectures, in-class exercises, and case studies.
Those delegates taking the ISEB certificate will need to spend 60-90 minutes each evening on revision and example examination questions.
The recommended combination and sequence of courses for delegates wishing to complete the programme leading to the ISEB Business Analysis Diploma is either (1) The Organisational Context, Business Analysis Essentials, Modelling Business Processes and Requirements Engineering or (2) The Organisational Context, Business Analysis Essentials and Business Systems Analysis using UML.
Available dates
- Please contact us for further dates
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Who is this course suitable for?
- Those wishing to acquire the skill set required for establishing system requirements.
What does this course cover?
- Describe the roles and responsibilities of key stakeholders in the requirements engineering process
- Demonstrate the application of a range requirements elicitation techniques
- Explain the use of requirements elicitation techniques and the relevance of the techniques to given situations
- Document and prioritise user requirements for an information system
- Identify problems with requirements and explain how requirements documentation may be improved
- Create a process/function model of requirements for an information system
- Interpret a model of the data requirements for an information system
- Explain the importance of linking project objectives and requirements to the Business Case
- Describe the principles of Requirements Management and explain the importance of managing requirements
- Describe the use of CASE tools to support Requirements Engineering
- Explain the principles of Requirements Validation and define an approach to validating requirements
During the course, you will learn:
The Requirements Engineering Process
Lifecycle for business change; Business plans and objectives; Problems with requirements; The stakeholders involved in RE; RE process overview
Requirements and the Business Context
Hierarchy of requirements; TOR/PID; Functional requirements; Non-Functional requirements; General/Technical requirements; Service level requirements
Eliciting and Documenting Requirements
Problems with elicitation; Different stakeholders viewpoints; Elicitation techniques; Facilitated workshops in detail; Prioritisation of requirements; The structure and contents of a requirement
Interviewing for Requirements
Interviewing for RE; The interviewing lifecycle; Planning, preparing, conducting and following up the interview; Questioning strategies
Use of Models in Requirements Engineering
Developing a process/functional model; Reading a static (data) model
Analysing and Negotiating Requirements
Iterating reuirements; Congruence with business objectives; Analysing requirements against: Classification, Priority, Ambiguity, Testability, Risk, Granularity, Omissions, Conflicts, Overlaps, and Achievability; Resolving conflicts
Validating Requirements
Requirements validation; Requirements reviews; Validation checklist; Validation by prototyping
Managing Requirements
The principles of requirements management (RM); How the '4 pillars' support RM; The baseline mechanism; The role of the Change Control Board
Benefits Confirmation
Requirements testing/user acceptance testing; Post-implementation review; Roles of requirements actors
Case Study
A case study allows the delegates to undertake a simulated requirements engineering assignment to practise the new skills.
Are there entry requirements?
There are no specific pre-requisites for this course.
Candidates with special examination requirements should consult the ISEB web site (www.iseb.org.uk) for the ISEB Special Needs policy. Note that the ISEB must be advised at least four weeks in advance of any special requirements.
Additional Information
Related Certifications
This course forms part of the following certification track(s):
- The ISEB Diploma in Business Analysis
What's included?
Our package includes lunch and refreshments, and full course materials, as described above.
Although the course is non-residential, we offer help finding appropriate hotels, close to the training venue. To take advantage of this offer, drop us an email after you book your course.
How to book?
There are three ways to book your course, either online, via fax, or telephone:
- To book via telephone just call us on 0845 070 1750, and we’ll take care of the details.
- To book via fax download our booking form, complete it and fax to us on +44 (0) 1353 662667.
- To book online simply enter the number of delegates you wish to send into the “Quantity” and select the course date from the drop down menu and click “Order now”.
We can also accept purchase orders from local authorities, government departments, and other public sector organisations and will consider account facilities for large corporate customers, follow this link to our payment options page for more information.
All bookings are subject to our terms and conditions.
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