Process Management Auditing for ISO 9001:2008, Second Edition

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A guide to process management auditing that is essential for all organisation implementing ISO 9001:2008 - order today!

Process Management Auditing for ISO 9001:2008 provides an understanding of how to deliver effective process management auditing to support ISO 9001:2008. The book will enable an organisation to stop simply auditing the past and to start understanding what is happening in the real world by identifying the real risks of failure to key systems and processes.

This book clearly sets out techniques for planning, carrying out and assessing process audits. By doing so this book can help an organisation’s management identify and make the changes needed to improve business performance.

It examines:

What businesses should now expect from their internal and external auditors,
What auditors should expect from businesses,
The role of an auditor in today’s process-driven business environment,
Tools and techniques to use and the key competencies required to audit process management.

Fully updated to reflect the publication of ISO 9001:2008, it also introduces risk and behavioural auditing. It deals with how to create audit results that provide an enhanced indication of the risk of future failure to systems, processes and business objectives – what really matters.

Key Features and Benefits:

Covers quality management in accordance with ISO 9001:2008, with a particular focus on understanding and getting the most out of the audit process. This book will help you leverage the auditing process to the maximum benefit of your organisation.
To be used by all organisations and across all sectors, by those planning, implementing or maintaining a quality management system (QMS). Suitable no matter the environment your organisation operates within.
In line with the latest version of ISO 9001, making this one of the most up-to-date references on the subject.

Here are the contents of this book.

Authors: Ian Rosam and Rob Peddle
Publisher: BSI
ISBN 10: 0580676587
ISBN 13: 9780580676581
Pages: 100
Format: Softcover
Published Date: September 2009
Availability: In Stock

This book focuses on quality management in accordance with ISO 9001:2008, with a particular focus on understanding and getting the most out of the audit process. Ensure you get the most out of the audit process by using this book - order today!