Guide to Measurements in Knowledge Management. (Spiral Bound)

There is a great deal of interest but a lot of confusion amongst organizations embarking on KM initiatives about how to measure the benefits and effectiveness of KM.

Some argue that standard measurements can be developed and applied, whilst others argue that the real benefits of KM cannot be measured. Knowledge management. A Guide to Good Practice, BSI refs: PAS 2001, introduces the topic of KM measurements but this document provides additional informed clarity and acts as a guide to good practice.

Organizations that are considering and implementing KM initiatives today are looking for the ROI, looking for better ways to assess where they are, and looking for ways to measure their progress and effectiveness in successfully implementing KM.  Guide to Measurements in Knowledge Management, provides significant value to both business and non-commercial organizations by allowing them to make informed choices and decisions regarding their KM interventions.

Here are the contents of this book.

Publisher: BSI
ISBN: 0580333426
BSI Ref: PD 7502
No of Pages: 91
Format: Spiral Bound
Published Date: July 2003
Availability: 3-5 Days
Other Formats: Electronic Download

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