ITIL V3 Guide to Software Asset Management (Softcover)

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ITIL V3 Guide to Software Asset Management (Softcover)

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Want to see the wood through the trees with regard to ITIL^®v3 Software Asset Management processes and procedures? If you do, you'll need a copy of this book - order your copy today!

If you are looking for a guide that distils a pragmatic approach to the management of software assets, then this is the guide you need!

Fully aligned with ITILv3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures.

Additionally, it gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.

Upon reading this book, you will be provided with advice and guidance on the roles involved in SAM, together with templates and examples of some of the key documents. Including examples of:

A SAM business case,
The contents of a software policy,
A policy on the use of hardware and software,
And an acknowledgement of hardware/software policy.

Key Features and Benefits:

An encyclopaedia of the Software Asset Management processes and procedures that is fully aligned with ITILv3 and ISO/IEC 20000. Providing the all-important information related to SAM in one title, meaning you'll not need to buy another book on the subject.
Comes with templates and examples of the documentation that are used in SAM, saving you both time and money in that you do not have to spend many person-hours reinventing wheels.
Written in a pragmatic-fashion, so that the information inside the book is easily understandable and usable.

Reviews:

'This book covers the whole topic of Software Asset Management linking it with the use of the ITIL version 3 concepts of a lifecycle approach from initial design through to operation and continual service improvement.'

Tricia Lewin, Matwin Management Service Ltd.

'An essential guide for any IT or procurement practitioner responsible for the management of software assets and senior management with corporate governance responsibilities.'
Steven Heal, KPMG LLP.

'This book is a welcome addition to the ITIL complementary titles. It is a real solid instruction guide and the breadth of knowledge and real-world understanding of the subject area is apparent on every page.'

John Sowerby, DHL Services.

'I would advise all those who believe that controlling your organisation's software is more trouble than its worth to read this book and think again.'
David Jones, Pink Elephant EMEA Limited.

We also offer this guide as an electronic download - ITIL V3 Guide to Software Asset Management (DRM-Protected PDF).

Author: Colin Rudd
Publisher: TSO
ISBN 10: 0113311060
ISBN 13: 9780113311064
Pages: 146
Format: Softcover
Published Date: 15 July 2009
Availability: In Stock