Framework for Process Analysis, Design and Improvement
Processes are the means by which the business transforms its Resources into Products and Services, hence creating Value for its Customers. This Course explores the nature and architecture of Business Processes and explains some of the best practice approaches to Process improvement. Throughout the Course, emphasis is given to the role of Information Systems as a key enabler of Business Processes.
Available dates
- Please contact us for dates.
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Who is this course suitable for?
Process Analysts, Business Analysts and Project Leaders. Any role involved in identifying and documenting Processes, charged with improving the efficiency and effectiveness of Business Processes, or involved with deploying IT applications in support of Business Processes.
What does this course cover?
To give delegates a sound appreciation of the issues surrounding Process definition. Train delegates in the use of appropriate Business Process Modelling techniques. Train delegates in the use of Process Problem analysis techniques.
This course will enable delegates to:
- Use appropriate modelling techniques to represent As-Is and To-Be processes at various levels of analysis.
- Apply a Process problem analysis technique.
During the course, you will learn:
General Concepts
- Rationale for Process Modelling
- General characteristics of Processes
Enterprise considerations
- Process Drivers
- Value Proposition
- Core Processes
- Process and Functional Organisation
Modelling Business Processes ‘As-Is’
- Activities and Process Mapping
- Overall Process Map
- Workflow Level
- Milestone Level
‘To-Be’ Modelling and Process Improvement
- General Principles.
- Example improvement techniques.
Implementing the change
- IT as an enabler of change.
- Integration of the process modelling and system development projects.
- Scoping the area of change.
- Business implications of change.
Are there entry requirements?
There are no formal prerequisites for this course although it is assumed that delegates have an understanding and experience of how businesses operate.
What's included?
Our package includes refreshments, and full course materials.
Although the course is non-residential, we offer help finding appropriate hotels, close to the training venue. To take advantage of this offer, drop us an email after you book your course.
Additional info
Examinations
This course will replace BPG as preparation for the ISEB Certificate in Modelling Business Processes.
How to book?
There are three ways to book your course, either online, via fax, or telephone:
- To book via telephone just call us on 0845 070 1750, and we’ll take of the details.
- To book via fax download our booking form, complete it and fax to us on +44 (0) 1353 662667.
- To book online simply enter the number of delegates you wish to send into the “Quantity” and select the course date from the drop down menu and click “Order now”.
We can also accept purchase orders from local authorities, government departments, and other public sector organisations and will consider account facilities for large corporate customers, follow this link to our payment options page for more information.
All bookings are subject to our terms and conditions.
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