This 5-day course leads to the ITIL Certificate – Managing Across the Lifecycle. This is a free-standing qualification, but is also one of the modules that leads to the ITIL Expert Certificate in IT Service Management.
Available dates
- 19 - 23 Apr 2010
- 19 - 23 Jul 2010
|
|
Who is this course suitable for?
This course is suitable for individuals who require a detailed understanding of ITIL Lifecycle Management and how it may be implemented to enhance the quality of IT service provision within an organisation
It is particularly suitable for: CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, service test managers and ITSM trainers.
What does this course cover?
The course will consist of formal lecturing, group discussions, in-course assignments, and a practice examination paper.
Days one to four will consist of detailed learning activities with evening assignments. The morning of day five will be devoted to revision and exam preparation.
The examination (one hour) will take place after lunch on day five. (the price of the exam is not included in the course price.
Are there entry requirements?
There are no formal entry requirements
What's included?
Our package includes refreshments, and full course materials.
Although the course is non-residential, we offer help finding appropriate hotels, close to the training venue. To take advantage of this offer, drop us an email after you book your course.
Additional info
Please note: The cost of the exam is under the control of the exam board and is not part of the standard training course cost. The exam can be booked with us at an additional charge.
Course location: This course takes place in Heywood, which is about 20 miles from Manchester airport and only 10 miles from Manchester city centre.
How to book?
There are three ways to book your course, either online, via fax, or telephone:
- To book via telephone just call us on 0845 070 1750, and we’ll take of the details.
- To book via fax download our booking form, complete it and fax to us on +44 (0) 1353 662667.
- To book online simply enter the number of delegates you wish to send into the “Quantity” and select the course date from the drop down menu and click “Order now”.
We can also accept purchase orders from local authorities, government departments, and other public sector organisations and will consider account facilities for large corporate customers, follow this link to our payment options page for more information.
All bookings are subject to our terms and conditions.
Read what others have said about our training courses
To write review for this product Click here