This is the perfect introduction to ITIL®, the IT Infrastructure Library® from the OGC.
The complete library is extensive and this unique, official publication offers an essential overview of the methodology, benefits and full range of ITIL publications available. Clearly written and practical, anyone learning about ITIL or championing it within an organisation will find this book invaluable.
On the CD-Rom, you will be able to view and navigate the table of contents for each chapter. You will also be able to carry out a search, and see how many results are retrieved by that search. You will see how the data is cross-referenced, and see examples of hyper-links and glossary pop-ups.
Author: OGC
Publisher: TSO
Format: CD-ROM
Other formats: Soft covers or
Buy The Complete ITIL CD-Rom Library
ISBN 10: 0113309775
ISBN 13: 9780113309771
Publication Date: December 2005
Availability: In Stock
Acknowledgement of OGC Copyrights.
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