ISO20000 Awareness E-Learning Course (Single-User, CD-ROM Based)

Order this unique ISO2000 e-Learning Course today.

This course is one of a kind, it provides a thorough understanding of what is and what is not included in ISO20000, and is an ideal introduction to the subject. Additionally, for organisations it provides an understanding of what is involved in implementing and supporting the standard.

Using voiceover narrative, animation and questions to test your knowledge the course will increase your knowledge of the standard significantly.  Not only is this course suitable for the technically minded in your IT department, it is also suitable to use with director-level personnel to help build a business case for implementation.

At the end of the course you will be able:

• Understand what ISO 20000 is
• Review the benefits that it can bring
• Explore the relationships with other IT frameworks
• Describe the key processes
• Understand the responsibilities of departmental and senior executives in the organisation in achieving certification
• Work towards formal ISO 20000 qualifications, including: ISO20000 Auditor and Consultancy certificates.

This course is the ideal starting point for those looking to understand the fundamentals of ISO20000 as it covers most of the key information. Step-by-step coverage of ISO20000 makes this course essential, meaning that organisation looking to increase awareness of the standard can use it with their core staff.

Key Features & Benefits:

• Helps organisations to raise the awareness of ISO20000. It also serves as a method of training for members of staff who are going to be involved in implementing and supporting the standard.
• Provides key information that can be used to build a business case for implementation of the standard. Put senior executives through this course to aid their understanding and make them aware of the benefits the organisation will reap from implementation.
• Ideal starting point for those looking to gain an ISO20000 qualification, and the pass marks for those looking to achieve such qualifications using this course are above the national average.
• Uses voiceover narrative, animation and test questions to increase your general knowledge. Study at a time, place and pace that suits you using this course.

Multi-user and network licences are also available for this course, please contact us for more information and pricing.

Format: CD-ROM
Availability: In Stock

Order this essential ISO20000 course today and increase the level of awareness and knowledge of the standard in your organisation! 

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