Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.
This course develops the skills needed to work with senior business and IT staff to analyse and model business activities. Delegates will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions.
Available dates
Who is this course suitable for?
- Those wishing to acquire the skill set required for analysing and addressing business problems.
- Those wishing to attain the ISEB Business Systems Development Certificate in Business Analysis Essentials.
What does this course cover?
- Describe how a business strategy is developed
- Use strategic analysis techniques
- Describe the need for project discipline.
- Explain techniques to investigate an organisation’s business systems
- Describe an approach to improving business systems
- Explain the importance of stakeholder management and use a stakeholder analysis technique
- Use techniques for the analysis and modelling of business systems
- Describe how recommendations for business improvement may be identified
- Describe the contents of a rigorous business case for the development and implementation of business changes
- Explain the derivation of IT requirements from the definitions of business improvements
- Explain the importance of assuring the business case once the changes have been implemented
During the course, you will learn to:
Rationale
Lifecycle for business change; The role of the Business Analyst; A comparison of the business analyst and systems analyst roles; Purpose of analysing and modelling business systems; Overview of business analysis approach
Strategic Analysis in Context
Identifying the business domain; Internal environment analysis; External environment analysis; SWOT analysis; Overview of areas of strategy including IS strategy; CSFs and KPIs; Balanced business scorecard
Project discipline for business analysis studies
Terms of reference/project initiation; Business and project objectives; Deliverables from business analysis studies
Understanding the situation/issues
Stakeholder analysis; Overview of investigative techniques; Representation of the business situation
Business perspectives
Identifying different perspectives; Defining business perspectives; Identifying and resolving conflicts
Analysing and modelling business activities
Identifying activities and dependencies; Building a business activity model; Business events/activity triggers; Business rules/constraints
Identifying potential solutions
Gap analysis – comparing the ideal and existing systems; Defining a new business model; Identifying IS/IT requirements to support the new business model
Making the business case
Structure of a business case; Identifying options for business change; Costs and Benefits analysis; Impact analysis; Risk analysis and management; Presenting a business case
Accepting the Business Case
Testing the system for user acceptance; Managing the implementation of change; Realising business benefits
Case Study
A case study allows the delegates to undertake a simulated business analysis assignme
Are there entry requirements?
- There are no specific pre-requisites for this course.
What's included?
Our package includes refreshments, and full course materials.
Although the course is non-residential, we offer help finding appropriate hotels, close to the training venue. To take advantage of this offer, drop us an email after you book your course.
Additional info
At the end of the course delegates may sit an examination to attain the ISEB Business Systems Development Certificate in Business Analysis Essentials. Please note: the cost of the exam is not part of the course cost. The exam can be booked with us at an additional charge and taken as part of the course.
How to book?
There are three ways to book your course, either online, via fax, or telephone:
- To book via telephone just call us on 0845 070 1750, and we’ll take of the details.
- To book via fax download our booking form, complete it and fax to us on +44 (0) 1353 662667.
- To book online simply enter the number of delegates you wish to send into the “Quantity” and select the course date from the drop down menu and click “Order now”.
We can also accept purchase orders from local authorities, government departments, and other public sector organisations and will consider account facilities for large corporate customers, follow this link to our payment options page for more information.
All bookings are subject to our terms and conditions.
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