ITIL Managing Across the Lifecycle Training Course - in London EC1R

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Our Price:

£1,995.00 GBP
($3,297.04 USD)
(€2,292.24 EUR)

Please select an option and click 'Buy Now':

Quantity:

The ITIL® Intermediate Qualification in Managing across the Lifecycle Certificate is the final module in the Service Lifecycle and/or Service Capability modules that lead to the ITIL® Expert in Service Management.

Available dates

5 - 9 Sep 2011
17 - 21 Oct 2011
21 - 24 Nov 2011
12 - 16 Dec 2011
9 - 13 Jan 2012
13 - 17 Feb 2012

19 - 23 Mar 2012
23 - 27 Apr 2012
14 -18 May 2012
25 - 29 Jun 2012
16 - 20 Jul 2012

Who is this course suitable for?

Individuals who require a business and management level understanding of the ITIL® core Lifecycle
Individuals seeking the ITIL® Expert certification in IT Service Management for which this qualification is the final mandatory module
Individuals progressing towards the ITIL Master in IT Service Management for which the ITIL® Expert is a prerequisite

What does this course cover?

During the course, you will learn:

Introduction to IT Service Management Business and Managerial Issues
Managing the Planning and Implementation of IT Service Management
Management of Strategic Change
Risk Management
Understanding Organisation Challenges
Service Assessment
Understanding Complementary Industry Guidance

Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification

Are there entry requirements?

Candidates must have a total of at least 17 credits;

2 credits from the ITIL Foundation Certificate

AND

15 credits (minimum) from a balanced combination of ITIL® Service Lifecycle and ITIL® Service Capability Certificates

On attending the course please ensure you provide documented evidence that you have passed the above by either presenting your certificate(s) (or a copy of your certificate(s)) to the course lecturer.

If you cannot provide the physical certificate(s), then as a minimum you must provide the certificate/candidate number(s) and dates of passing each examination. If you have lost your certificate or you do not have a record of your certificate number please contact ISEB directly before attending the course. ISEB can be contacted on the following number 01793 417655. Thank-you for your co-operation.

If you are uncertain as to whether you currently hold the 17 credits required please use our ITIL Certification Credit Checker

What's included?

Our package includes refreshments, and full course materials.

Although the course is non-residential, we offer help finding appropriate hotels, close to the training venue. To take advantage of this offer, drop us an email after you book your course.

Additional info

Examinations

The examination will consist of a complex multiple choice, closed book paper, to be completed within 90 minutes. The pass mark is 70%.

*** We also offer ITILv3 Certification – Managing Across the Lifecycle course via distance learning, for further details follow this link. ***

How to book?

There are three ways to book your course, either online, via fax, or telephone:

To book via telephone just call us on 0845 070 1750, and we’ll take of the details.
To book via fax download our booking form, complete it and fax to us on +44 (0) 1353 662667.
To book online simply enter the number of delegates you wish to send into the “Quantity” and select the course date from the drop down menu and click “Order now”.

We can also accept purchase orders from local authorities, government departments, and other public sector organisations and will consider account facilities for large corporate customers, follow this link to our payment options page for more information.

All bookings are subject to our terms and conditions.

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