Buy Passing Your ITIL® Foundation Exam, Second Edition - the official ITIL exam guide - order today!
Endorsed by APM Group.
This, the only official study guide for the new ITILv3 Foundation Exam, is an essential tool for anyone taking this exam. It is endorsed by APM Group, the official ITIL accreditor. This guide has now been updated to take into account the latest revision to the ITIL Foundation 2009 syllabus.
It is also available as an e-book (MobiPocket eBook), and you can order it in a special ITIL Foundation Revision Kit.
It is also ideal for individuals taking the Version 2 to Version 3 Bridging Exam.
This exam guide provides an overview of the purpose, objectives, and format of the ITIL Version 3 Foundation examination.
Passing Your ITIL Foundation Exam, Second Edition offers a top-level introduction to understanding the ITIL Service Lifecycle. It also details each of the five components of the lifecycle to help candidates pass the Foundation exam.
Key Features and Benefits:
- The official study guide for use by those studying for the ITIL Foundation exam or the Version 2 to Version 3 Bridging exam, helping you gain the knowledge that is needed to pass the exam at your first attempt.
- Officially accredited by the APM Group, the official ITIL exam accreditor, demonstrating the authority of the material in the book.
- Provides a mock exam with answers, allowing students to practice prior to taking the ITIL Foundation Exam, strengthening your knowledge.
- Uses the same terminology as in the other ITIL titles, making this book consistent helps to ensure that the transition between this book and the other ITIL titles is easy.
Alternative Formats:
Title:
Passing Your ITIL Foundation Exam, Second Edition (ITIL Version 3)

Author:
OGC
Publisher: TSO
ISBN 10:
0113312067
ISBN 13:
9780113312061
Average Rating: 5 stars, based on 2 reviews
Price: £19.00
Pages: 188
Published Date: 30 September 2009
Condition: New
Availability: In stock! Order now!
Acknowledgement of OGC Copyrights.
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Name:Omotayo OkedaraRating:10 out of 10Date:26/12/2009
Heading:Fantastic Product
Review:This product is comprehensive, detailed and easy to understand. By studying this book, you will be able to grasp the detailed conceptual foundational knowledge of IT Service Management. The content and context is of high quality and you will not just pass the foundational exam with the use of this book but you will also be equipped with the knowledge required in the field of IT Service Management. This is a must read book and I recommend it for prospective candidates taking the ITIL V3 foundation exam or anyone interested in acquiring ITIL V3 knowledge.
Name:Anthony O'HaraRating:10 out of 10Date:26/12/2009
Heading:A great resource
Review:I utilised this resource throughout my Foundation V3 training and in preparation for the exam, of course. I'm please to say I got the result I was after (an emphatic pass)!
It's a comprehensive resource, but sufficiently concise to carry around and quickly flip to needed material.
I continue to refer to it on a daily basis, and it has a home on my bookshelf at the office. Highly recommended!
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