ITILv3 Qualifications Scheme
The ITILv3 Chief Examiner and the ITIL Qualifications Board released their final guidance on the new ITILv3 qualification scheme in November 2007.
While ITILv2 qualifications wiil continue to be valid they, obviously, will not be appropriate for organizations and individuals implementing ITILv3.
Essentially, there are three levels of ITILv3 professional certification:
- ITIL Foundation Certificate in IT Service Management
- ITIL Service Management Expert
- ITIL Advanced Level (still under development - Nov 07)
ITIL Foundation Certificate in IT Service Management
This is the entry level ITILv3 qualification. Its purpose is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.
The ITILv3 Foundation Certificate exam is a 60-minute, 40-question multiple choice exam which does not require (although it is strongly recommended) accredited Foundation training as a pre-requisite. Exam options are online, at the end of a training course, or via an Examination Institute's Public Exam Scheme.
Candidates who wish to convert a V2 to a V3 qualification have two options:
- Pass the ITILv3 Foundation Certificate in IT Service Management Examination, or
- Pass the V2 - V3 ITIL Foundation Bridge exam - please note that there is a mandatory accredited course attendance requirement before you can sit this examination. There is no distance or e-learning option available
ITILv3 Foundation Bridge Courses
Many people prefer to attend one of the mandatory ITILv3 Bridge Courses and then sit and pass the Bridge Exam than to go through the expense and time requirements of re-qualifying for the ITIL Foundation Certificate.
For those who wish to attend an ITILv3 Bridge Course, we can book you into a UK ITILv3 Bridge Course venue immediately - we have the UK's widest range of ITILv3 Bridge Course venues available through our arrangements with all the UK's leading suppliers of ITILv3 training.
For those who wish to pursue the full ITILv3 Foundation Certificate, there are two options:
- Classroom training - again, our range of ITILv3 Foundation training venues and courses is second to none, and
- Distance learning - our computer-based accredited ITILv3 Foundation Course is equivalent to the three-day classroom course, and enables you to get started right away.
ITILv3 Foundation Learning Material
Passing the ITILv3 Foundation exam is what it's all about. You can either rely completely on the Official ITILv3 Foundation Study Aid, or you can invest in our new ITILv3 Foundation Study Kit, which contains everything you need to virtually guarantee that you pass first time!
ITIL SERVICE MANAGEMENT EXPERT
No examination is required for this level. It is achieved by accumulating a minimum 22 credits through the Foundation and Intermediate levels of the ITILv3 Qualifications Scheme. Two credits must be from the ITILv3 Foundation certificate (the mandatory first step) and five must be from the 'Managing Across the Lifecycle' module, which is the mandatory last step. The other the other 15 credits can be accumulated by choosing 'Capability' modules (4 credits each) or 'Lifecyle' modules (4 credits).
The ITILv1 or V2 Managers Certificate is worth 17 credits and ITILv3 Expert status can therefore be achieved simply by attending the mandatory ITILv3 Managers Bridge Course, which is worth 5 credits.
