ITIL Practitioner Courses

Available courses

Book your next ITIL training course through IT Governance and let our outstanding training service team take care of you from start to finish.

Making your booking couldn’t be easier - chose your training course by selecting a date on the grid below. Please note all courses are subject to availability at the time of booking.

ITIL Practitioner Courses

Capacity Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Capacity Management	Manchester OL10	3 days	£895						Further Dates

Change Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Sep	Later Dates
ITIL Practitioner - Change Management	Birmingham B5	3 days	£995
	Bristol BS32	3 days	£995
	Edinburgh EH12	3 days	£995
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990		9-11
	Leeds LS12	3 days	£995
	London EC1R	3 days	£995	27-29			6-8	Further Dates
	London EC4N	3 days	£1090			21-23
	London W1J	3 days	£795			15-17	7-9
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835	27-29				Further Dates
	Milton Keynes MK9	3 days	£1090
	Newcastle NE12	3 days	£995
	Reading RG1	3 days	£995
	Stockport SK4	3 days	£995

Configuration Management

Course	Location	Duration	Price Excl vat	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Configuration Management	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	London EC1R	3 days	£995		7-9			Further Dates
	London EC2M	3 days	£1125	18-20			10-12	Further Dates
	London EC4N	3 days	£1090		7-9
	London W1J	3 days	£795				2-4	Further Dates
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835	24-26		25-27		Futher Dates

Financial Management for IT Services

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Financial Management for IT Services	Manchester OL10	3 days	£875		3-5			9-11	Futher Dates

IT Service Continuity

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - IT Service Continuity	London EC2M	3 days	£1125			7-9		29-1
ITIL Practitioner - IT Service Continuity	Manchester OL10	3 days	£895	20-22	30-2		18-20		Further Dates

Problem Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Problem Management	Birmingham B5	3 days	£995
	Exeter EX2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS2	3 days	£1125	19-21		14-16		8-9	Further Dates
	London EC1R	3 days	£995		16-18			8-10	Further Dates
	London EC2M	3 days	£1125		16-18		11-13		Further Dates
	London EC4N	3 days	£1210	28-30
	London EC1Y	3 days	£990
	London W1J	3 days	£795	28-30			19-21		Further Dates
	Manchester M1	3 days	£990		4-6
	Manchester M5	3 days	£995
	Manchester OL10	3 days	£835	27-29		7-9			Further Dates
	Newcastle NE12	3 days	£995

Release Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Later Dates
ITIL Practitioner - Release Management	Leeds LS1	3 days	£990
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990		16-18
	Manchester OL10	3 days	£835	19-21		14-16	Further Dates

Release & Control Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Combined Release & Control Management	Manchester OL10	5 days	£1145	12-16		28-1			Further Dates

Service Desk & Incident Management

Course	Location	Duration	Price Excl vat	May	Jun	Jul	Aug	Later Dates
ITIL Practitioner - Service Desk & Incident Management	Birmingham B5	3 days	£995
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995		25-27
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	Leeds LS2	3 days	£1125	28-30			20-22	Further Dates
	London EC1R	3 days	£995		23-25		6-8	Further Dates
	London EC2A	3 days	£795			22-24		Further Dates
	London EC2M	3 days	£1125			9-11		Further Dates
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990	14-16
	Manchester OL10	3 days	£745			7-9	4-6	Further Dates
	Newcastle NE12	3 days	£995
	Reading RG1	3 days	£995
	Stockport SK4	3 days	£995	27-29

Service Level Management

Course	Location	Duration	Price Excl vat	Jun	Jul	Aug	Sep	Later Dates
ITIL Practitioner - Service Level Management	Birmingham B5	3 days	£995		16-18
	Birmingham	3 days	£795
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	London EC1R	3 days	£995	4-6	16-18		1-3	Further Dates
	London EC2A	3 days	£795			5-7		Further Dates
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835	4-6				Further Dates

ITIL^® Training Service

IT Governance is the online booking and support partner for selected training providers, all of whom are Accredited ITIL^® Training Providers and deliver high quality ITIL certification training. We identify appropriate training providers, help delegates choose the most appropriate course for them, and then handle all the pre-course and post-course support that guarantees a successful learning experience.

There are five very good reasons for using our training service:

We work with a wide range of accredited high quality training providers to assemble, in one place, a comprehensive range of ITIL training courses, enabling you to find, select and book exactly the training you want, where and when you want it, while dealing with only the one organization;
You can also access - through the same site - a comprehensive range of supporting books, exam guides, toolkits and other resources that you might need to maximise the benefits of any training programme;
Our wonderful customer service team are committed to supporting you in selecting and attending the training you require - we deal with everything, from taking your booking through to ensuring that you've received your course materials, joining instructions and all the other myriad important details that ensure you get the best out of any course - in fact, we'll go on finding answers to your questions until you've got everything you want and need!
Our price guarantee makes our service even more attractive - we guarantee that you will not find the same course from the same supplier at a price lower than we're doing it for you. If you find a difference, we'll refund it - as simple as that.
Our previous customers all rate our pre-booking service very highly - "it simplified the whole pre-training process enormously".

One website - 18 ITIL Certificates - 35 Training Locations (and growing!)

Our online course directory simplifies your course selection. It shows course locations and dates for each ITIL and ITSM qualification. Choose your date and location, and let our friendly, helpful team take all the hassle out of booking your training course!

One of our customers said: "...one of the most efficient people I have had the pleasure to deal with. She reacts to all enquiries quickly and professionally, and is always willing to help in any way and to go the extra mile to help us and her clients."

Try our service for yourself, today - choose a course from our directory, email us or call us on + 44 (0)845 070 1750...

ITIL^{®up> Practitioner Training Courses}

^{The ITIL® Practitioner Certificates are meant for technology professionals who manage and optimise specific processes within the field of IT Service Management and carry out the actions that are associated with those processes on a day-to-day basis.

Practitioner Certificates are available in the following IT processes:}

Incident Management
Problem Management
Configuration Management
Availability Management
Capacity Management
Change Management
Service Level Management
Security Management
Financial Management

The Practitioner Certificates allows a technology professional to demonstrate an in-depth knowledge of one or more specific ITIL processes.

The Practitioner exam can be made up of either

one multiple choice paper, for which the student is allowed 120 minutes to complete (this is closed-book).
The other form of the examination is a written paper for which 60 minutes is allowed, plus a 60 minute closed-book multiple choice paper.

In order to achieve one of the Practitioner Certificates candidates must attain 60% mark or above.

Read about and buy Practitioner Study Guides.

You can identify appropriate training for each of specific processes, and book online for venues delivering ITIL Practitioner Courses.

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