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ISO 9001:2015 Quality Management Systems

ISO 9001 is the international standard that sets out the criteria for a quality management system (QMS). Based on eight quality management principles, the Standard is suitable for use in any organisation. It has been implemented by over 1.1 million organisations in more than 170 countries.

On this page:

Why should you implement an ISO 9001 QMS?

Benefits to organisations implementing ISO 9001:2015

What’s new for ISO 9001:2015?

Risks and opportunities

Next Steps

 

Why should you implement an ISO 9001 QMS?

  • Demonstrate your organisation’s ability to consistently provide quality products and services
  • Meet your customer needs and statutory and regulatory requirements
  • Increase customer satisfaction

ISO 9001 offers organisations the opportunity to demonstrate that they take a consistent approach to ensuring the quality of their products and services. With over 1.1 million certifications worldwide, ISO 9001:2008 is globally recognised as the framework for helping organisations deliver quality products and services.

ISO 9001:2015 – the newest iteration of the world’s leading QMS standard – identifies the fact that organisations need to constantly evolve within a complex environment, and enables them to consistently meet their requirements while addressing the future needs and expectations of their business.

 

Benefits to organisations implementing ISO 9001:2015:

  • Consistently provide products and services that meet customer requirements
  • Meet applicable statutory and regulatory requirements
  • Take advantage of opportunities, enhancing customer satisfaction
  • Address risks and opportunities associated with the organisation

 

What’s new for ISO 9001:2015?

The latest version of the Standard has adopted a process approach for developing, implementing and improving the effectiveness of a quality management system. This aims to enhance customer satisfaction by demonstrating:

  • Understanding and consistency in meeting requirements
  • The consideration of processes in terms of added value
  • The achievement of effective process performance
  • Improvement of processes based on the evaluation of data and information

Already certified to ISO 9001:2008?

 

Risks and opportunities

ISO 9001:2015 does not require specific preventive action – instead, organisations achieve this by identifying and addressing risks and opportunities, thereby establishing the basis for increasing the effectiveness of their QMS.

 

Next Steps

Deciding to adopt a QMS is a strategic decision for organisations that will help to improve overall performance and customer satisfaction, while increasing the efficiency of operational processes.

IT Governance offers a vast range of services and tools for organisations of all types and sizes.

  1. Research and inform

    Download our free ISO 9001:2008 to ISO/FDIS 9001:2015 Conversion Tool designed to get your transition underway, this tool provides you with expert commentary on the changes, a conversion table between the two standards and guidance on where clauses have been removed, relocated, adjusted and added to the latest version.

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  3. Prioritise your project and plan

    Use the ISO 9001:2008 to ISO/FDIS 9001:2015 Gap Analysis Tool to identify your current state of compliance and highlight any gaps informing your project initiation plan for ISO 9001:2015.

    More information >>

     

  4. Start your implementation

    ISO 9001: 2015 QMS Documentation Toolkit containing the fundamental tools and templates that will enable you to start your project easily this toolkit will significantly reduce the amount of work and stress involved for project managers and owners involved in transitioning or kick-starting an ISO 9001: 2015 compliant QMS.

    More information >>

     


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