ISO20000 Training Courses
ISO/IEC 20000 is the international standard for IT service management and defines the best practice for the delivery of managed services to meet the needs of an organisation and its customers. Originally developed to reflect best practice guidance contained within the ITIL® framework, ISO20000 also supports other IT service management frameworks including Microsoft Operations Framework and COBIT.
Our ISO20000 training courses offer delegates the opportunity to attain industry-standard qualifications and to help their organisation achieve compliance and best practice with ISO20000.
ISO20000 training courses
Our ISO20000 courses offer a structured learning pathway from Foundation to Advanced Level.
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Our ISO20000 learning pathway consists of the following courses:
Why choose IT Governance for your ISO20000 training needs?
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A leader in ISO20000 and IT Service Management
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Practical hands-on approach delivered by experienced practitioners
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Focussed on improving knowledge, developing skills and awarding certification
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Guaranteed booking – we will never cancel your IT Governance course
We also provide a wide range of ITIL training courses.
Gain industry-recognised training certification
Delegates who successfully complete the examinations at the end of each ISO20000 training course will be awarded certificates by the exam body, APMG International.

Find out more about our ISO20000 training courses and book online or contact our sales team on 0845 070 1750.
For information on our complete range of ISO20000 services and publications, please see ISO20000 – the IT Service Management standard.