ISO20000 Training Courses
ISO/IEC 20000 is the first international standard for IT service management and defines the best practice for the delivery of managed services to meet the needs of an organisation and its customers. Originally developed to reflect best practice guidance contained within the ITIL framework, ISO20000 equally supports other IT Service Management frameworks including Microsoft Operations Framework and COBIT.
IT Governance offer delegates the opportunity to attain an industry - standard qualification and to help their organisation achieve compliance and best practice with the ISO20000 standard.
Our ranges of courses offer a structured learning path from Foundation to Advanced Level. Successful delegates are awarded certification by the exam body, APMG International.

Available courses
Book your next training course through IT Governance and let our outstanding training service team take care of you from start to finish.
Making your booking couldn’t be easier - chose your training course by selecting a date on the grid below.
- Our top course in this category is the unique Implementing ISO20000/ISO20000 Consultant Certificate Training Course - this course is ideal for anyone tasked with or involved in the design and implementation of a management system that complies with ISO20000.
- Those who specifically need to develop their ISO20000 audit skills, should choose the Auditor Certificate training course, below.
Please note all courses are subject to availability at the time of booking.
| Course | Location | Duration | Price Excl vat | Feb | Mar | Apr | May | Jun | Later Dates |
|---|---|---|---|---|---|---|---|---|---|
| ISO 20000 - Auditor Certificate | London EC2A | 2 days | £695 | 19-20 | 21-22 | Further Dates | |||
| London EC4N | 2 days | £810 | |||||||
| Wokingham RG41 | 2 days | £625 | |||||||
| ISO 20000 - Foundation Certficate | Leeds LS1 | 3 days | £1030 | ||||||
| London EC1R | 3 days | £1030 | |||||||
| London EC2A | 3 days | £795 | |||||||
| ISO 20000 - Practitoner Certficate | London EC4N | 3 days | £795 | 27-29 | 13-15 | Further Dates | |||
| Wokingham RG41 | 3 days | £850 |
Our training courses consist of the following:
| Service Management | ||||||
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Ensure your organisation becomes compliant to the ISO20000 Standard. Book your course online or call us on 08450 701750 to discuss your requirements.
For information on our complete range of ISO20000 services and publications, please see ISO20000 – the IT Service Management standard.










