Welcome to the IT Governance online shop - niche shopping for discerning business people!
ITIL V3 (Official ITIL Lifecycle Production Suite) - Books, eBooks, Subscriptions, Multi-User Access
ITIL's most recent version, Version 3 (V3), represents an important evolutionary step in ITIL's life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. The ITIL Lifecycle Production Suite allows users to build on the success of Version 2. Click here to find out more and purchase...
ITIL 2: Books, CD-Roms & Network Licences
You can order all the official ITILv2 books from us. We are an official TSO distributor (The Stationery Office publishes Office of Government Commerce titles such as the ITIL books) and we can despatch ITILV2 books, CD-Roms or network licences immediately. We also distribute the new ITILv3 - if you are looking for the new ITIL Books, you want the ITILv3, the ITIL Lifecycle Publication Suite.
itSMF Books
These pocket guides are published by the itSMF (for which IT Governance Ltd is an authorised distributor) to support Service Management. itSMF is the independent and internationally recognised forum for IT Service Management professionals worldwide. Click here to see the full range of itSMF Pocket Guides.
Here you can find the ISO/IEC 20000:2006 standard itself, and other books (with the exception of the Achieving ISO 20000 Series, which has its own sub-category) specifically related to the ITSM standard. Click here to buy the standard and related guides...
Top-selling ITSM (ITIL Related) Books
Outside the official ITIL titles, a number of outstanding books have been published on ITIL and ITSM, some going further than ITIL. In this section you can find all the worldwide top-selling books on ITIL implementation, as well as our special selection of books for those new to the area.
IT Metrics and Quality (including Six Sigma), Software Asset Management and ITIL in the SAP environment are also covered here. Click here for more information...
Achieving ISO 20000 Series
This area concentrates on a series of books, by the authors of the ISO 20000 standard, that provide advice and guidance on all key aspects of achieving the IT Service Management Standard. Click here to see all the books in this series.
ITIL Qualifications (distance learning, exam guides)
The Foundation level ITIL qualification is the essential qualification for anyone in IT Service Management. It can easily be achieved working in your own time and at your own pace, using an accredited distance learning tool, such as the ones listed in this section. If you're looking for a classroom-based training option, you can book online through our comprehensive nationwide directory of ITIL classes, for all ITIL qualifications
Other IT Frameworks
While ITIL is the most widely deployed IT management framework in the world today, there are a number of other frameworks of importance to IT managers, some derived from or associated with ITIL itself. Important frameworks include ASL, MOF, MSF, ISPL and the IT Capability Maturity Model. Buy books in this category by clicking here...
ITSM Toolkits, CMDBs, Templates & Software
Implementing IT Service Management is simplified by deploying a credible, tested IT Service Management Toolkit - CMDB, ITIL Templates - that reflects practical experience and reduces the time you spend going down blind alleys and re-inventing wheels. Click here for product and purchase information...
TickIT Books and Tools
Here we offer a range of books and tools covering the TickIT certification scheme, including the offiicial TickIT Guide.
This section contains important public IT standards, including PAS 77 IT Service Continuity Management - Code of Practice, ISO/IEC 19770-1:2006 Software Asset Management Processes, and more....click here..
We like all our customers to say, as did this one: "Brilliant service, thank you." (Here is more customer feedback).
If you ever experience difficulties with our online shop, please get in touch.
