ISO 20000, ISO20000, ISO/IEC 20000 - the IT Service Management Standard

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ISO 20000 - the ITSM standard, books & tools > IT Governance > ISO20000

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ISO20000 Implementation Suite
This suite of materials contains the core parts of the ISO20000 standard itself, two books on ISO20000 implementation and the ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit.

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~~£811.00 GBP~~

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£789.95 GBP
($1,305.51 USD)
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£21.05 GBP

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A Manager's Guide to Service Management, Sixth Edition
This publication is a comprehensive introduction to service management. It offers explanations, guidance and recommendations and has been produced to meet the needs of commercial and public sector organisations.

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£48.00 GBP
($79.33 USD)
(€55.15 EUR)

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ISO20000 (ISO/IEC 20000) All Five Parts of the ISO 20000 Series (Hardcopy)
This package includes all five parts of ISO/IEC 20000, including ISO/IEC 20000-1, ISO/IEC 20000-2, ISO/IEC TR 20000-3, ISO/IEC TR 20000-4 and ISO/IEC TR 20000-5.

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~~£522.00 GBP~~

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£519.95 GBP
($859.30 USD)
(€597.42 EUR)

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ISO20000 (ISO/IEC 20000) All Five Parts of the ISO 20000 Series (Download)
Electronically downloadable versions of all five parts of the ISO/IEC 20000 standard.

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~~£522.00 GBP~~

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£519.95 GBP
($859.30 USD)
(€597.42 EUR)

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ISO20000 (ISO 20000) Both Main Parts (Download)
ISO/IEC 20000 order both main parts of the standard here in a single file for immediate download, including the new version of Part 1 of the standard.

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£220.00 GBP
($363.58 USD)
(€252.78 EUR)

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ISO20000 (ISO 20000) IT Service Management (Both Main Parts - Hardcopy)
The ISO/IEC 20000 standard for IT service management has been published -order both main parts in one purchase online TODAY!

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£220.00 GBP
($363.58 USD)
(€252.78 EUR)

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Introduction to the ISO/IEC 20000 Series: IT Service Management
This introduction to ISO/IEC 20000-1 is the definitive guide to the second edition ISO 20000 (the 2011 version).

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£48.00 GBP
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A Guide to the New ISO/IEC 20000-1: The Differences Between the 2005 and the 2011 Editions
A guide to the differences between the 2005 and 2011 versions of ISO/IEC 20000-1.

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£36.00 GBP
($59.50 USD)
(€41.36 EUR)

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ISO/IEC 20000 An Introduction (Softcover)
This guide provides a clear and concise introduction to ISO 20000 and can be used as aid for members of staff during an ISO 20000 audit who need to refresh their memories quickly.

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£44.95 GBP
($74.29 USD)
(€51.65 EUR)

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ISO/IEC 20000 - The Rise of a New Service Paradigm
This book provides a firm introduction to the topic of IT service management. The book has a particular focus on ISO/IEC 200000 and how organisations can go about achieving certification to the standard.

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£69.95 GBP
($115.60 USD)
(€80.37 EUR)

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