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Your at-a-glance
ITIL course directory

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Book your next ITIL training course through IT Governance - our outstanding training service team will look after you from start to finish.  

 

Choose your ITIL training course, by subject or by date by clicking on the link in the grid below.  This will show you full details of the course.  Please bookmark this page as our range of courses continues expanding.

 

Please note all ITIL courses are subject to availability at the time of booking.

 

Please scroll down the page for more details on the following courses:

 

On this page: ITIL - Overview v3 ITIL - Practitoner v2 ITIL - Service Management v2 ITIL - Infrastructure Management v2 ITIL - More Courses For the following courses see page 1 of the ITIL directory ITIL - Capability Certificate v3 ITIL - Foundation Bridging v2-v3 ITIL - Foundation v2 & v3 ITIL - Lifecycle Certificate v3

IT Governance Training - unique ITIL Courses BOOK A PLACE TODAY  ON ONE OF OUR UNIQUE ITILv3 TRAINING COURSES

ITIL - Infrastructure Management v2

Course	Location	Duration	Price Excl vat	Sept	Oct	Nov	Dec	Jan	Later Dates
ITIL Infrastructure Management	Bristol BS32	5 days	£1695	These course are being replaced by ITIL v3 courses. Please contact us for more details.
	Leeds LS2	5 days	£1695
	London EC2M	5 days	£1695

ITIL Overview Courses v3

Course	Location	Duration	Price Excl vat	Sept	Oct	Nov	Dec	Jan	Later Dates
ITIL v3 Service Management Overview	Leeds LS2	1 day	£495
	London EC2M	1 day	£495

ITIL Practitioner Courses v2

Capacity Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Capacity Management v2	Manchester OL10	3 days	£895	These coursese are being replaced by ITILv3 courses.  Please contact us for more details

Change Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Change Management v2	Birmingham B5	3 days	£995	Theses courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Bristol BS32	3 days	£995
	Edinburgh EH12	3 days	£995
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	London EC1R	3 days	£995
	London EC4N	3 days	£1090
	London W1J	3 days	£795
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835
	Milton Keynes MK9	3 days	£1090
	Newcastle NE12	3 days	£995
	Reading RG1	3 days	£995
	Stockport SK4	3 days	£995

Configuration Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Configuration Management v2	Exeter EX2	3 days	£995	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	London EC1R	3 days	£995
	London EC2M	3 days	£1145
	London EC4N	3 days	£1090
	London W1J	3 days	£795
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835

Financial Management for IT Services v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Financial Management for IT Services v2	Manchester OL10	3 days	£875	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.

IT Service Continuity v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - IT Service Continuity v2	London EC2M	3 days	£1145	These courses are being replaced by ITIL v3 courses. Please contact us for more details.
	Manchester OL10	3 days	£895

Problem Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Problem Management v2	Birmingham B5	3 days	£995	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Exeter EX2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS2	3 days	£1145
	London EC1R	3 days	£995
	London EC1Y	3 days	£990
	London EC2M	3 days	£1145
	London EC4N	3 days	£1210
	London W1J	3 days	£795
	Manchester M1	3 days	£990
	Manchester M5	3 days	£995
	Manchester OL10	3 days	£835
	Newcastle NE12	3 days	£995

Release Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Release Management v2	Leeds LS1	3 days	£990	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835

Release & Control Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Release & Control Management v2	London EC2A	5 days	£1225	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.

Service Desk & Incident Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Service Desk & Incident Management v2	Birmingham B5	3 days	£995	These courses are being replaced by ITIL v3 courses.   Please contact us for more details.
	Bracknell RG12	3 days	£835
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	Leeds LS2	3 days	£1145
	London EC1R	3 days	£995
	London EC2A	3 days	£795
	London EC2M	3 days	£1145
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990
	Manchester OL10	3 day	£745
	Newcastle NE12	3 days	£995
	Reading RG1	3 days	£995
	Stockport SK4	3 days	£995

Service Level Management v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
ITIL Practitioner - Service Level Management v2	Birmingham	3 days	£795	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Birmingham B5	3 days	£995
	Exeter EX2	3 days	£995
	Glasgow G2	3 days	£995
	Leeds LS1	3 days	£990
	Leeds LS12	3 days	£995
	Leeds LS2	3 days	£1145
	London EC1R	3 days	£995
	London EC2A	3 days	£795
	London EC2M	3 days	£1145
	London EC4N	3 days	£1090
	Manchester M1	3 days	£990
	Manchester OL10	3 days	£835

ITIL Service Management Managers Certification Coursesnagerscourse">

Complete Managers Certificate CoComplete Managers Certificate Course

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
Service Management Managers Certificate - Combination Course v2	Nationwide	11 days	From £2,900	Various dates throughout 2010 These courses are being replaced by ITIL v3 courses.  Please contact us for more details.

Managers Bridging Course

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
Service Management Managers v2-v3 Bridging Course	Birmingham B5	5 days	£1495
	Bristol BS32	5 days	£1495
	Coventry CV5	5 days	£1495
	Dublin D2	5 days	£1495
	Edinburgh EH12	5 days	£1495
	Glasgow G4	5 days	£1495
	Leeds LS1	5 days	£1650
	Leeds LS2	5 days	£1395
	London EC1R	5 days	£1495
	Lonon EC1Y	5 days	£1650
	London EC2A	4 days	£1225	13-17		8-12
	London EC2M	5 days	£1395
	London EC2N	5 days	£1495		4-8		20-24
	London EC4N	5 days	£1899
	Manchester M1	5days	£1495
	Manchester M1	5 days	£1650
	Manchester OL10	4 days	£1230		4-8	15-19
	Reading RG1	£1495
	Stockport SK4	5 days	£1495
	Swindon SN5	5 days	£1495	13-17
	Telford TF2	5 days	£1650
	Wakefield WF2	5 days	£1495			15-18
	Washington NE	5 days	£1495
	Wokingham RG41	5days	£1495

Managers Certificate Revision Day(s)

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
Service Management Managers Certificate v2 - Revision Day	Birmingham B3	1 day	£275	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Birmingham B5	1 day	£350
	Bournemouth BH5	1 day	£350
	Bristol BS32	1 day	£275
	Bristol BS32	1 day	£350
	Cheshire CW4	1 day	£220
	Edinburgh EH12	1 day	£350
	Exeter EX2	1 day	£350
	Glasgow G4	1 day	£350
	Leeds LS12	1 day	£350
	Leeds LS2	1 day	£275
	London EC1R	1 day	£250
	London EC1R	1 day	£350
	London EC2M	1 day	£275
	London EC2N	1 day	£220
	London EC4N	1 day	£290
	Manchester OL10 (mock exam)	1 day	£250
	Manchester OL10 (revision)	1 day	£250
	Newcastle NE12	1 day	£350
	Reading RG2	1 day	£350
	Stockport SK4	1 day	£350
	Swindon SN5	1 day	£350
	Wakefield WF2	1 day	£220
	Windsor SL4	1 day	£220
	Wokingham RG41	1 day	£220
Service Management Managers Certificate v2 Revison Days & Mock Exam - 2 day course	Leeds LS1	2 days	£660
	London EC1Y	2 days	£660
	Manchester M1	2 days	£660
	Telford TF2	2 days	£660

Service Delivery v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
Service Management Managers Certificate - Service Delivery v2	Birmingham B5	5 days	£1650	These courses are being replaced by ITIL v3 courses.  Please contact us for more details.
	Bournemouth BH5	5 days	£1650
	Bristol BS32	5 days	£1650
	Chipping Norton OX7	5 days	£1495
	Cranage, Cheshire CW4	5 days	£1495
	Derby DE55	5 days	£1495
	Edinburgh EH12	5 days	£1650
	Exeter EX2	5 days	£1650
	Glasgow G4	5 days	£1650
	Leeds LS1	5 days	£1650
	Leeds LS12	5 days	£1650
	London EC1R	5 days	£1650
	London EC1Y	5 days	£1650
	London EC2A	5 days	£1225
	London EC2N	5 days	£1450
	London EC4N	5 days	£1835
	Manchester M1	5 days	£1650
	Manchester OL10	5 days	£1395
	Milton Keynes MK9	5 days	£1650
	Newcastle NE12	5 days	£1650
	Reading RG1	5 days	£1650
	Sheffield S7	5 days	£1495
	Stockport SK4	5 days	£1650
	Swindon SN5	5 days	£1650
	Telford TF2	5 days	£1650
	Wakefield WF2	5 days	£1450
	Wokingham RG41	5 days	£1450

 Service Support v2

Course	Location	Duration	Price Excl vat	Sep	Oct	Nov	Dec	Jan	Later Dates
Service Management Managers Certificate - Service Support v2	Birmingham B5	5 days	£1650	These courses are being replaced by ITIL v3 courses. Please contact us for more details.
	Blackpool FY1	5 days	£1495
	Bristol BS1	5 days	£1495
	Bristol BS32	5 days	£1650
	Bournemouth BH5	5 days	£1650
	Edinburgh EH12	5 days	£1650
	Exeter EX2	5 days	£1650
	Glasgow G4	5 days	£1650
	Leeds LS1	5 days	£1650
	Leeds LS12	5 days	£1650
	Leeds LS16	5 days	£1495
	London EC1R	5 days	£1650
	London EC1Y	5 days	£1650
	London EC2A	5 days	£1225
	London EC2M	5 days	£1495
	London EC2N	5 days	£1450
	London EC4N	5 days	£1835
	Manchester M1	5 days	£1650
	Manchester OL10	5 days	£1395
	Milton Keynes MK9	5 days	£1650
	Newcastle NE12	5 days	£1650
	Portsmouth PO1	5 days	£1495
	Reading RG1	5 days	£1650
	Stockport SK4	5 days	£1650
	Swindon SN5	5 days	£1650
	Telford TF2	5 days	£1650
	Wakefield WF2	5 days	£1450
	Wokingham RG41	5 days	£1450

ITIL - More ITIL Coursess="itil" border="0" cellspacing="0" cellpadding="0"> Course Location Duration Price Excl vat Aug Sep Oct N ov Dec Later Dates Application Management Leeds LS2 3 days £1145             London EC2M 3 days £1145             Planning & Implementation Techniques for Service Management London EC2M 3 days £1225             Service Management Essentials Bristol BS32 3 days £775             Leeds LS2 3 days £775             London EC2M 3 days £775            

IT SERVICE MANAGEMENT

We are a booking and support partner for selected training providers, all of whom are Accredited ITIL^® Training Providers and deliver high quality ITIL certification training. We identify appropriate training providers, help delegates choose the most appropriate course for them, and then handle all the pre-course and post-course support that guarantees a successful learning experience. 

There are five very good reasons for using our training service:

1. We work with a wide range of accredited high quality training providers to assemble, in one place, a comprehensive range of ITIL training courses, enabling you to find, select and book exactly the training you want, where and when you want it, while dealing with only the one organization;
2. You can also access - through the same site - a comprehensive range of supporting books, exam guides, toolkits and other resources that you might need to maximise the benefits of any training programme; 
3. Our wonderful customer service team are committed to supporting you in selecting and attending the training you require - we deal with everything, from taking your booking through to ensuring that you've received your course materials, joining instructions and all the other myriad important details that ensure you get the best out of any course - in fact, we'll go on finding answers to your questions until you've got everything you want and need!
4. Our price guarantee makes our service even more attractive - we guarantee that you will not find the same course from the same supplier at a price lower than we're doing it for you. If you find a difference, we'll refund it - as simple as that.
5. Our previous customers all rate our pre-booking service very highly - "it simplified the whole pre-training process enormously".

One of our customers said: "...one of the most efficient people I have had the pleasure to deal with. She reacts to all enquiries quickly and professionally, and is always willing to help in any way and to go the extra mile to help us and her clients."

 

Try our service for yourself, today - choose a course from our directory, email us or call us on + 44 (0)845 070 1750.

ITIL^® Foundation Training Courses

The ITIL^® Foundation Certificate, also known as the Foundation Certificate in IT Service Management, is intended for those wanting gain an introductory level of knowledge in IT Service Management (ITSM) best practices as laid out in the ITIL framework.  It also provides a sound understanding of the terminology used within the ITIL^® approach.

The ITILv2 Foundation exam itself consists of a single closed-book 40 question multiple-choice exam paper.  The time allowed for the candidate to complete the paper is 1 hour.  To pass the exam the candidate must answer 26 questions or more correctly.
Read about and buy Foundation Study Guides and Aids here.

 

It is highly recommend by the OGC that individuals wishing to study for the ITIL Foundation Certificate attend a training course.

Identify, by UK city, and book online for venues delivering ITIL Foundation Training courses.

 

Read more about the new ITILv3 Qualifications Scheme

ITIL^® Practitioner Training Courses

The ITIL^® Practitioner Certificates are meant for technology professionals who manage and optimise specific processes within the field of IT Service Management and carry out the actions that are associated with those processes on a day-to-day basis.

Practitioner Certificates are available in the following IT processes:

• Incident Management
• Problem Management
• Configuration Management
• Availability Management
• Capacity Management
• Change Management
• Service Level Management
• Security Management
• Financial Management

 

The Practitioner Certificates allows a technology professional to demonstrate an in-depth knowledge of one or more specific ITIL processes. 

The Practitioner exam can be made up of either

• one multiple choice paper, for which the student is allowed 120 minutes to complete (this is closed-book). 
• The other form of the examination is a written paper for which 60 minutes is allowed, plus a 60 minute closed-book multiple choice paper.

In order to achieve one of the Practitioner Certificates candidates must attain 60% mark or above.  

 

Read about and buy Practitioner Study Guides.